Recap Module 1

In Module 1 we highlighted the financial and non – financial costs of recruitment. We also differentiated between Competencies and Capabilities. We pointed out that research shows that Capabilities NOT Competencies are the most critical drivers of individual job performance. We pointed to the fact that omitting an assessment of Capability is a key driver of the financial and non – financial costs of recruitment. We also hinted that a poorly designed assessment process is also a major contributor to these costs.

In this module, we are going to look more comprehensively at Capability. We will be focusing on the following topics:

1. What is Capability?

2. Why is Capability so important?

3. How is Capability assessed.?